AI Receptionist
A voice and text receptionist built to answer calls and texts 24/7, use your business's own information, qualify callers, book straight into your calendar and log the conversation in GoHighLevel. We run one on our own site.
The problem
Owner-run businesses miss calls while the team is on a job, with a patient or serving customers. A receptionist should give a caller an answer and a next step without asking you to monitor another inbox. This is for contractors, clinics, dispensaries and local service businesses that need coverage outside the moments a human can pick up.
What's included
Everything in AI Receptionist.
Your own FAQs and services
Set up answers from your approved business information, including the services you offer and the questions callers ask. Unknown or sensitive questions go to a human.
Calendar and CRM connection
Connect GoHighLevel and the appointment calendar so qualifying conversations, bookings and follow-up records live in the agreed workflow.
Voice, text and human handoff
Agree call and text handoff rules, including what the receptionist can answer, when to stop and how to reach a person.
Monthly tuning
Review call transcripts to refine answers, qualification and handoff behavior. Keep the information aligned with the business as it changes.
How it works
A clear path, start to finish.
Review the operation
Start with the recurring task, the information it needs and the systems your team already uses. Agree where a human needs to stay involved.
Build and test
Connect the agreed tools and test the workflow with business-specific inputs. Review failure paths and handoff rules before using it in customer work.
Run and refine
Review what the workflow does in practice, tune it with your team and keep responsibilities clear as the business changes.
FAQ
Questions about ai receptionist.
Can it answer outside business hours?
It is set up for 24/7 voice and text coverage. Booking availability still follows your calendar, and human handoffs follow the rules and hours you approve.
Will it make up an answer?
We configure it from your own FAQs and services and define a handoff for questions it cannot answer. We test those boundaries and use transcript reviews to tune behavior; we do not promise an AI will never make an error.
Can callers reach a person?
Yes. We agree escalation and handoff rules before launch, including situations that should not be handled by AI.
Which CRM does it use?
The receptionist is built on GoHighLevel, with calendar and CRM connections included in the agreed setup. We run one on our own site.
What does it cost?
The work is scoped on a free 30-minute call. We agree the tools, access, responsibilities and deliverables before you commit; there is no price assumed here.
Ready to put ai receptionist to work?
Book a free 30-minute strategy call. We'll tell you honestly whether this is the right move — or what is.
Book a strategy call